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GOT QUESTIONS?
Everything you need to know about orders, products, privacy and more. Can’t find what you’re looking for? Email us at hello@afterhoursclub.co
Standard UK delivery takes 3-5 working days. Next day delivery is available at checkout for orders placed before 2pm Monday to Friday.
Standard UK shipping is £3.99. Completely free on all orders over £50. Next day delivery is £6.99.
We currently ship within the UK only. International shipping is something we’re working on — join the newsletter to be notified when it launches.
Yes. Once your order has been dispatched you’ll receive a tracking link by email so you can follow it every step of the way.
We process orders quickly so we can’t always make changes after they’ve been placed. Contact us at hello@afterhoursclub.co as soon as possible and we’ll do our best to help.
Our products are available in Small, Medium, Large, XL and XXL. A full size guide is available on each product page to help you find the right fit.
Yes — every AfterHours Club product is designed and developed by us. We don’t resell third party brands. Everything is made to our own spec with quality and discretion as the priority.
Yes. Our products are designed for all day comfort and reliability. Full product specifications including absorbency levels are listed on each product page.
Yes — more products are in development. Join the club waiting list or follow us on social media to be first to know about new drops.
Yes. Every order is shipped in plain, completely unmarked packaging. There is nothing on the outside to indicate what’s inside
Your statement will show either AFTERHOURS CLUB or AHC depending on your bank. It will not reference the product type in any way.
Yes. We take data privacy seriously. Your personal information is fully encrypted, never sold to third parties and handled in accordance with UK GDPR. See our Privacy Policy for full details.
No. The packaging gives absolutely no indication of what’s inside. It arrives as a plain brown or white box — completely indistinguishable from any other online order.
You have 14 days from receiving your order to return it for a full refund, provided it is unopened and in its original sealed packaging. See our full Returns Policy for details.
For hygiene reasons we cannot accept returns on opened or used products. If there is a fault with your product please contact us and we will resolve it.
Once we receive and approve your return, refunds are processed within 5-10 working days back to your original payment method.
We’re sorry to hear that. Please contact us at hello@afterhoursclub.co within 48 hours with your order number and photos of the damage. We’ll send a replacement or issue a full refund
Yes. All payments are processed through Stripe which uses industry standard SSL encryption. We never store your card details.
We don’t currently offer buy now pay later options but this is something we’re considering for the future.
We’re working on it. Join the waiting list at the bottom of our homepage to be first to know when it goes live — and to get early access before it opens to the public.
Pricing hasn’t been announced yet. Members on the waiting list will get a founding member rate that won’t be available after launch.
Our team monitors emails Monday to Friday. We aim to respond within 2 business days.
We’re here to help. Drop us an email and we’ll get back to you within 2 business days.