Help Centre

Got Questions. We Have Answers.

Everything you need to know about ordering, privacy, packaging and The Club. Cannot find what you are looking for? Reach out directly.

At A Glance

The Things People Ask Most.

Packaging

Zero
Trace

Plain. Unmarked. No branding, no indication of contents. Every single order.

Delivery

World
Wide

International from day one. Every order dispatched in the same discreet packaging.

The Club

Free.
Always.

No subscription. No hidden fees. No catch. Free to join and free forever.

Project Midnight

£29.95

Per pack of 10, in Medium and Large.

01

Orders & Shipping

UK standard delivery typically takes 3 to 5 working days, and you can choose between Royal Mail, Evri and DPD at checkout. Every order is dispatched in plain, unmarked packaging with no indication of contents.

Yes. We ship worldwide. Delivery times vary by destination, and every international order is dispatched in the same plain, discreet packaging as our UK orders.

Your statement will show AFTERHOURS CLUB, with no product description and no indication of contents. If you pay with PayPal, it will show PayPal alongside our name.

Yes. You will receive a tracking number by email once your order has been dispatched.

We accept all major credit and debit cards, Apple Pay, Google Pay and PayPal. Payments are handled securely by our payment providers, and we never see or store your full card details.

Your tracking link will have the most up to date information. If your order still has not arrived after the expected delivery window, email hello@afterhoursclub.co and we will look into it straight away.

We will always do our best to make changes or cancel your order before it is dispatched. Email hello@afterhoursclub.co as soon as possible with your order number.

02

Privacy & Packaging

Completely. Every order leaves in a plain cardboard box. No branding on the outside and no indication of contents. Your business stays yours.

Where a sender name is shown, it will say AfterHours Club. There is no product description and nothing to suggest what is inside.

We only keep the data we need to process, deliver and support your order. We never sell your information, and we only share it with the services that make your order possible, such as our payment providers and couriers. Full details are in our Privacy Policy.

No. Your order details are private. Our packaging gives no indication of contents, and your bank statement will only show our name. Nothing more.

03

Products

Project Midnight is the first release from AfterHours Club. A premium adult diaper with a bold deep space design, a 12,000ml absorption capacity, a 3D pearl embossed top sheet, a star wetness indicator and four strong tapes. Available in Medium and Large.

Project Midnight comes in Medium (waist 30 to 40 inches, 76 to 101cm) and Large (waist 38 to 48 inches, 96 to 122cm). Each pack contains 10 diapers.

Head to our Store and choose your size. Add it to your basket, complete checkout, and your order will be dispatched in plain, discreet packaging. It is that simple.

Yes. We have spent considerable time on materials, construction and quality control. Every detail considered, every finish deliberate. Zero compromises.

Yes. Project Midnight is our first release, and more will follow, each with its own identity. Club members hear about them first.

04

The Club

The Club is the membership at the heart of AfterHours Club. It is free, it is private, and it is where you will be first to hear about every new release. A points and rewards system is also on the way for members.

Simply create an account. That is it. You are in from the moment you sign up. No separate form, no commitment, no catch.

Early access to new releases before the public, the chance to vote on and influence future designs, and a direct line to the team. A points and rewards system is on the way too.

Yes. Completely free, always. No subscription, no hidden fees, no catch.

There is no subscription or payment involved, so there is nothing to cancel. If you would like your account and personal data deleted, email hello@afterhoursclub.co and we will take care of it.

05

Returns & Refunds

If you change your mind, you can return unopened, unused items in their original packaging within 14 days of delivery. For hygiene reasons, items that have been opened cannot be returned unless they are faulty. Full details are on our Returns page.

Email hello@afterhoursclub.co within 14 days of receiving your order, including your order number. We will reply within 2 working days with return instructions. Return postage is paid by the customer unless the item is faulty or incorrect.

Once we receive your return, refunds are processed within 3 to 5 working days to your original payment method. Please allow a little extra time for your bank to show the payment.

Email hello@afterhoursclub.co as soon as you can with your order number and a photo of the damage. We will send you a replacement or give you a full refund, whichever you prefer, at no cost to you. This does not affect your statutory rights.

Still Have Questions?

We Respond To Everything.

Reach out directly and we will get back to you personally.