Legal

PrivacyPolicy.

Your business stays yours. Here is exactly what we collect, who sees it and why, written in plain English.

  • UK GDPR
  • Plain English
  • Updated November 2026

The Key Points

In Thirty Seconds.

What We Collect

The details needed to run your account and deliver your order, plus basic technical information about how the site is used.

We Never Sell It

Your data is only shared with the companies that help us run the shop, such as payment providers and couriers.

You Stay In Control

Ask to see, correct or delete your data at any time, and unsubscribe from marketing with one click.

Who Sees What

Your Data, Mapped.

These are the only companies that receive any of your information. Tap one to see exactly what it gets and why.

Payments

Stripe

Card payments, Apple Pay and Google Pay

What They Receive

  • Name
  • Email address
  • Billing address
  • Card details

Why

To take your payment securely. Your card details go straight to Stripe. We never see or store them.

Last updated: November 2026

What Information Do We Collect?

In ShortThe details you give us when you order or create an account, plus some technical information collected when you visit.

Information You Give Us

When you create an account, place an order or contact us, we collect:

  • Your name
  • Email address
  • Delivery and billing addresses
  • Phone number
  • Account username and password
  • Your contact preferences
  • Details of your orders and any messages you send us

Your password is stored securely in a form that cannot be read, not even by us.

Payment details. Payments are handled by Stripe and PayPal. We never see or store your full card details. You can read their privacy policies here: Stripe and PayPal.

Health information. We never ask for health information. We know that what you buy from us is personal, so we treat your order history as confidential and only the people who need it to fulfil your order can see it.

Information Collected Automatically

When you visit the site, we collect some technical information:

  • Usage data: IP address, browser type, pages viewed, and the date and time of your visit
  • Device data: device type, operating system and browser settings
  • Location data: your approximate location, based on your IP address

Analytics information is only collected if you accept analytics cookies.

How Do We Use Your Information?

In ShortTo run your account, deliver your orders, help you when you get in touch and keep the site secure.

  • Your account: to create and manage your account and your Club membership
  • Your orders: to process, pack and deliver your orders
  • Payments and refunds: to take payment and process any refunds
  • Customer support: to answer your questions and resolve any issues
  • Service emails: to send order confirmations, dispatch updates and important changes to our policies
  • Marketing: to send news, early access and offers, only if you have agreed to receive them
  • Security: to protect the site, your account and our customers from fraud and misuse
  • Improving the site: to understand how the site is used, only if you accept analytics cookies

What Legal Bases Do We Rely On?

In ShortWe only use your data when the law allows it, such as to complete your order or because you have given us permission.

Under UK data protection law, we rely on the following legal bases:

  • Contract: to process and deliver your order and manage your account.
  • Consent: for marketing emails and optional cookies. You can withdraw your consent at any time.
  • Legitimate interests: to keep the site secure, prevent fraud and respond to your messages.
  • Legal obligation: to keep financial records required by HMRC and to respond to lawful requests from authorities.

Who Do We Share Your Information With?

In ShortOnly the companies that help us run the shop, and each one only receives what it needs. We never sell your data.

We share information with the following services. You can also explore this in Who Sees What above.

  • Stripe and PayPal: payment processing
  • Royal Mail, Evri and DPD: delivery of your order and tracking updates
  • Omnisend: emails you have signed up to receive
  • Google: website analytics (with your consent), reCAPTCHA spam protection and secure storage of our website backups
  • Wordfence: website security and firewall
  • Porkbun: website hosting
  • Microsoft: our email inbox

We may also share information where the law requires it, or with a new owner if our business is ever sold or merged. In that case, your information would remain protected by this policy.

Do We Use Cookies?

In ShortYes. Essential cookies keep the site working. Optional cookies only run if you accept them.

Essential cookies keep your basket, checkout and account working. Optional cookies, such as Google Analytics, only run if you accept them in our cookie banner, and you can change your choice at any time.

For full details of every cookie we use, see our Cookie Policy.

Is Your Information Transferred Internationally?

In ShortSome of our providers process data outside the UK. When they do, it stays protected by safeguards recognised under UK law.

Some of our providers, including Google, Stripe, PayPal, Porkbun and Wordfence, may process data outside the UK, for example in the United States. When this happens, we rely on safeguards recognised under UK law, such as the UK US data bridge or the UK International Data Transfer Agreement.

If you order from outside the UK, your delivery details will also be shared with couriers and customs authorities in your country so your order can be delivered.

How Long Do We Keep Your Information?

In ShortOnly as long as we need it. Order records are kept for six years because the law requires it.

  • Account details: for as long as your account is open, or until you ask us to delete them
  • Order and invoice records: for six years, as required by HMRC
  • Marketing preferences: until you unsubscribe
  • Messages you send us: for as long as we need them to help you
  • Website backups: replaced regularly, so deleted data disappears from backups over time

When we no longer need your information, we delete it or make it anonymous.

How Do We Keep Your Information Safe?

In ShortWe use strong security to protect your data, and access to it is strictly limited.

The site runs on a secure, encrypted connection. We use a Wordfence firewall, two factor authentication on our admin accounts, reCAPTCHA spam protection and regular backups. Payments are handled by Stripe and PayPal, and only the people who need your information to fulfil your order can access it.

No website can ever be completely secure, but if a security incident ever puts your information at risk, we will tell you and the Information Commissioner's Office where the law requires us to.

Do We Collect Information From Minors?

In ShortNo. AfterHours Club is for adults aged 18 and over.

We do not knowingly collect data from, or market to, anyone under 18. By using the site, you confirm that you are at least 18. If we learn that we have collected data from someone under 18, we will delete it straight away. If you have any concerns, email hello@afterhoursclub.co.

What Are Your Privacy Rights?

In ShortYou can see, correct, delete or move your data, and object to how we use it. Just email us.

Under UK data protection law, you have the right to:

  • Get a copy of the personal data we hold about you
  • Ask us to correct anything that is wrong
  • Ask us to delete your personal data
  • Object to, or ask us to limit, how we use your data
  • Receive your data in a format you can take elsewhere
  • Withdraw your consent at any time
  • Unsubscribe from marketing emails using the link in any email we send

To use any of these rights, email hello@afterhoursclub.co. It is free, and we will respond within one month. If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office, although we would appreciate the chance to put things right first.

Browser Privacy Signals

In ShortIf your browser asks sites not to track you, our cookie banner respects it.

If your browser sends a Global Privacy Control or Do Not Track signal, our cookie banner treats it as a refusal of optional cookies.

US Residents

In ShortIf you live in the US, your state may give you extra privacy rights. We do not sell your personal information.

The table below shows the categories of personal information we collect:

CategoryExamplesCollected
IdentifiersName, email address, IP address, account nameYes
Customer recordsName, delivery address, phone numberYes
Payment card detailsHeld by Stripe and PayPal, never by usNo
Commercial informationOrder history and transactionsYes
Internet activityPages viewed on our siteYes
Approximate locationTown or region, based on IP addressYes
Precise locationGPS location from your deviceNo
Protected characteristicsGender, age, race, ethnicityNo
Biometric informationFingerprints, voiceprintsNo
Audio or visual dataRecordings, imagesNo
Professional informationJob title, employment historyNo
Sensitive personal informationGovernment ID, health recordsNo

To use your US state privacy rights, email hello@afterhoursclub.co.

Other Regions

In ShortWherever you are, you can ask to see or correct your data, and complain to your local regulator.

European Union

You have the same rights under the EU GDPR as UK customers, and you can complain to the data protection authority in your country.

Australia And New Zealand

We handle your data in line with Australia's Privacy Act 1988 and New Zealand's Privacy Act 2020. You can ask to see or correct your personal information at any time.

South Africa

We handle your data in line with POPIA. If you are unhappy with how we handle your data, you can contact the Information Regulator of South Africa.

Do We Update This Policy?

In ShortSometimes. If anything important changes, we will let you know.

We may update this policy from time to time. The date at the top shows when it was last changed. If we make an important change, we will tell you by email or with a clear notice on the site.

How Can You Contact Us?

In ShortEmail hello@afterhoursclub.co and a real person will reply.

If you have any questions about this policy or your data, get in touch:

Data Controller

AfterHours Club Ltd

61 Bridge Street, Kington, HR5 3DJ, United Kingdom
hello@afterhoursclub.co

How Can You Review, Update Or Delete Your Data?

In ShortUpdate your details in My Account, or email us to get a copy of your data or delete it.

You can update your account details at any time in My Account. To get a copy of your data or have it deleted, email hello@afterhoursclub.co. We may ask you to confirm your identity before we act, to keep your information safe.

Get In Touch

Still Have Questions?

We are happy to explain anything about your data in plain English. Just ask.